We aim to fulfill all guest requests and expectations
Every guest is important and comes first for us. We do our best to meet everyone’s needs and to respect everyone we ask to follow a few simple rules 🙂
GENERAL RULES
- Smoking is permitted only outside
- No events or party allowed
- No external guests are admitted (no dinner parties)
CHILDREN
- Please see children suitability and age restriction for each property
- Not suitable for babies or toddlers. Children welcome from 6 years old
CHECK-IN & CHECK-OUT
Arrival time must be confirmed at leats 2 days prior your check-in day.
- Check-in: from 3 pm to 23.30
- Check-out: within 10.30 am
Arrival/departure times other than those indicated can be agreed based on availability.
Early Check-in and Late Check-out can be booked at a cost of 50% of the first night booked. This must be booked in advance.
ANIMALS
- Only small dogs are considered (subject to availability) max 10 Kg.
- Dog owners are charged 30€ as extra final cleaning fee
PAYMENTS
Please find below the payment terms for your reservation:
- 50% of the total amount due will be charged by bank transfer within 3 weeks (21 days) prior to your arrival
- Deposit payment is also possible through PayPal (a 4 % handling fee is charged)
The remaining balance is paid upon arrival, including city tax.
Bookings with arrivals within 3 weeks of the check-in date will be settled directly on site.
CANCELLATIONS
- Cancellations made more than 14 days prior to check in date are fully refundable
- Cancellations made 13 days or less prior to check-in are charged the full deposit
- There are no refunds for journey interruptions for whatsever reason or no show.
GUEST REGISTRATION & CITY TAX
- On your arrival you’ll need to show your passport or a valid ID
- City tax to be paid on arrival: 1€ per person per night from April to September – 0,50 € per person per night the rest of the year. Children under 12 years old excluded. Max 7 nights.
